Privacy Policy

Last updated: May 2026

1. Data We Collect

We collect information you provide directly (name, email, company) when contacting us or signing up for API access. We also collect usage data such as API request logs, IP addresses, and browser metadata for service improvement.

2. How We Use Data

We use collected data to provide and improve our services, respond to inquiries, send transactional emails (no marketing without explicit consent), and comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share data with service providers (email delivery, infrastructure) under data processing agreements. We comply with legal requests where required by law.

4. Cookies

We use a single session cookie (kc_locale) to remember your language preference. No advertising or tracking cookies are used.

5. Data Retention

Contact form submissions are retained for 12 months. API logs are retained for 90 days. You may request deletion at any time.

6. Your Rights

Under GDPR and KVKK, you have the right to access, correct, delete, or port your personal data. Contact us at info@kolaycharge.com to exercise these rights.

7. Security

We use TLS encryption for all data in transit and enforce access controls on all personal data stores.